Shipping policy

Shipping Policy

Last Updated: June 4 20026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment is received.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During periods of high order volume, processing times may be extended. Customers will be notified of any significant delays.

Shipping Rates and Delivery Estimates

Shipping charges are calculated at checkout based on the destination, shipping method selected, and order weight.

Estimated delivery times:

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 business days
Expedited Shipping 2–4 business days
Express Shipping 1–2 business days

Delivery times are estimates and are not guaranteed.

Domestic Shipping

We currently ship to addresses within [Country].

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.

If you notice an error in your shipping address, please contact us immediately at support@shopzills.com

Lost, Stolen, or Damaged Packages

We are not responsible for packages that are lost, stolen, or damaged after being marked as delivered by the carrier.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.

Shipping Delays

We are not liable for shipping delays caused by:

  • Weather conditions

  • Natural disasters

  • Carrier service interruptions

  • Customs clearance procedures

  • Other circumstances beyond our control

Undeliverable Packages

Packages returned to us as undeliverable may be reshipped at the customer's expense. If a refund is requested, original shipping costs may not be refundable.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@shopzills.com
Phone: 626-934-8117